SHIPPING POLICY
Handmade Products:
Handmade items coming directly from us will be shipped within 2 to 3 business days via 2-3 day USPS shipping, in most cases. When you order, your order details will specify the type of shipping expected and it will be updated via email and your account throughout the process.
Digital Products:
Digital products are available immediately upon purchase from your account dashboard. There are no limits on how many times you can download an item you already purchased. It will remain available for the life of our company and/or your account. If you close your account, we cannot guarantee availability after that, as your data will no longer be available to supply it to you. When you order, instructions for that order will be in your order details.
Digital Services:
Digital services can vary in delivery, due to the custom nature. Adhere to each listing's details, as well as information provided to you upon ordering. These are custom items, such as website creation, written content, logo and other graphic design, and more. Timelines can vary but we do tend to deliver at a fairly competitive time rate. Some items may even be delivered the same or next day, depending on what's involved. Stay tuned to your email submitted with the order for the best updated information on these orders. We will work with you directly throughout the process, so if you've made an order in this category, we are likely already updating you on what to expect.
Print On Demand Products:
Print on demand items are prepared and shipped by an outside party. Most of these items take 2 to 10 business days to ship. However, they all will vary, depending on a variety of factors. When you order these items, you will be updated via your account dashboard and email about processing and shipping times.
Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
Handmade items coming directly from us will be shipped within 2 to 3 business days via 2-3 day USPS shipping, in most cases. When you order, your order details will specify the type of shipping expected and it will be updated via email and your account throughout the process.
Digital Products:
Digital products are available immediately upon purchase from your account dashboard. There are no limits on how many times you can download an item you already purchased. It will remain available for the life of our company and/or your account. If you close your account, we cannot guarantee availability after that, as your data will no longer be available to supply it to you. When you order, instructions for that order will be in your order details.
Digital Services:
Digital services can vary in delivery, due to the custom nature. Adhere to each listing's details, as well as information provided to you upon ordering. These are custom items, such as website creation, written content, logo and other graphic design, and more. Timelines can vary but we do tend to deliver at a fairly competitive time rate. Some items may even be delivered the same or next day, depending on what's involved. Stay tuned to your email submitted with the order for the best updated information on these orders. We will work with you directly throughout the process, so if you've made an order in this category, we are likely already updating you on what to expect.
Print On Demand Products:
Print on demand items are prepared and shipped by an outside party. Most of these items take 2 to 10 business days to ship. However, they all will vary, depending on a variety of factors. When you order these items, you will be updated via your account dashboard and email about processing and shipping times.
Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
RETURN POLICY
PRODUCTS:
Most of our products are 100% handmade. This means we have completed the work and purchased materials, as well as put in a lot of time and energy. Those that aren't handmade still consist of creating and sending a design to a 3rd party and having that party place our design onto a product. These practices require us to incur creative labor, material, processing, and handling costs that cannot be refunded to us. The creative process requires a great deal of brainwork, time, financial investment, and hard work. Therefore, we do not offer returns or exchanges on our items. However, we will always do our best to ensure our customers receive quality items they are happy with. Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
SERVICES:
Our services require time, hard work, and brainwork that we cannot get back. They also often have fees associated with tools used in production and more. Services also usually have a finished product, such as blog posts, websites, social posts, business cards, and so on. These are custom items that usually cannot be repurposed. We do not offer returns or exchanges on services for these reasons. However, we will always do our best to ensure that you receive the best service possible. Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
NO REFUNDS
Due to the reasons listed above, we do not offer refunds any time for any reason. However, if a problem arises, which is very rare, we will evaluate each situation individually and come to the best outcome that satisfies both parties and is within our ability.
SHIPPING:
There are no refunds on shipping fees, as these are paid to the shipping party upon processing the order. In most cases, we incur the shipping charge, so this usually doe not affect the consumer.
Most of our products are 100% handmade. This means we have completed the work and purchased materials, as well as put in a lot of time and energy. Those that aren't handmade still consist of creating and sending a design to a 3rd party and having that party place our design onto a product. These practices require us to incur creative labor, material, processing, and handling costs that cannot be refunded to us. The creative process requires a great deal of brainwork, time, financial investment, and hard work. Therefore, we do not offer returns or exchanges on our items. However, we will always do our best to ensure our customers receive quality items they are happy with. Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
SERVICES:
Our services require time, hard work, and brainwork that we cannot get back. They also often have fees associated with tools used in production and more. Services also usually have a finished product, such as blog posts, websites, social posts, business cards, and so on. These are custom items that usually cannot be repurposed. We do not offer returns or exchanges on services for these reasons. However, we will always do our best to ensure that you receive the best service possible. Always CONTACT US anytime you have a question or concern and we will get back with you as quickly as possible.
NO REFUNDS
Due to the reasons listed above, we do not offer refunds any time for any reason. However, if a problem arises, which is very rare, we will evaluate each situation individually and come to the best outcome that satisfies both parties and is within our ability.
SHIPPING:
There are no refunds on shipping fees, as these are paid to the shipping party upon processing the order. In most cases, we incur the shipping charge, so this usually doe not affect the consumer.
